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PACKAGES DISCOVER CRUISING ON BOARD EXPERIENCE BEFORE YOU BOARD AWARDS FAQS

Travel Documents Required

Please take a few minutes to familiarize yourself with the required travel documents. The requirements described below are required by government regulations and policies. They are subject to change without notice. It is strongly recommended that all guests travel with a passport that is valid for at least 6 months beyond the end of the cruise. It is the sole responsibility of the guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. These appropriate, valid travel documents - passports, visas, family legal documents and inoculation certificates - are required for boarding and re-entry into the United States and other countries. Guests who do not possess the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines.

No refunds will be given to individuals who fail to bring proper documentation.

It is the responsibility of the guest to identify, obtain and present necessary visas before the start of their cruise vacation. Requirements vary based on the guest's nationality and countries visiting during the cruise.

Visas:

Some countries that your cruise may visit will require that you obtain a visa prior to arrival. You are responsible for obtaining any necessary visas. If you do not hold proper visa documents, you will be denied boarding without compensation.Please note the most recent visa requirements for non-United States guests sailing on an Alaskan itinerary require a Canadian visa to participate in the cruise.

Online Check in

If you use the online check-in option, this will save you time at check in as you will not have to fill in elaborate forms. On Royal Caribbean, once you have completed the online check-in successfully, you will get a Set Sail Pass that will expedite your check-in at the pier. Please note that online check must be completed at least 3 days prior to your sail date. If you have your Set Sail Pass, look for the Set Sail Pass counter at the pier and you will have to present the following documents:

If you are sailing on Celebrity Cruises, please visit the official website and log in to My Celebrity and complete the online check-in process. Once completed, you will receive an Xpress Pass that you need to carry with you and this will make sure your check in at the pier is expedited.

Assist Cards

It is strongly recommended to buy insurance coverage for your cruise. At Royal Caribbean Cruises, Celebrity Cruises and Azamara Club Cruises, it is called the Assist Card or Cruise Care Travel Insurance. The Assist Card provides coverage against loss or damage to luggage, loss of documents and cancellations for specified reasons, in the event, that you have to cancel your cruise. Please read more about the Assist Card here: